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HOUSE OF PHYSIOTHERAPY
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Frequently asked questions

What type of conditions do you treat?

At House of Physiotherapy we help active adults rebuild their strength, trust in themselves and their body again by restoring movement, without endless exercises or fear of flare ups. 

We treat a wide range of injuries and conditions including but not limited to: 
- Musculoskeletal injuries - knee, hip, ankle, elbow, shoulder etc. 
- Chronic pain 
- Post surgical rehabilitation - total knee replacement, total hip replacement 
- Sports injuries - ACL injuries/rehab, MCL, dislocation, AC joint
- Low back pain, Upper back pain 
- Neck pain/headaches/jaw pain (TMJ)
- Pregnancy related pain 
- Injury prevention or maintenance 
- Health assessments / Postural Assessments 
- Ergonomic Assessments - Office set ups
- Workers Compensation Injuries/Claims 

How long does a treatment session last?

​On average our treatment sessions typically last around 30 minutes. Although this can go over that time-frame depending on your individual needs and the type of treatment required. We believe in providing focused, one-on-one care to ensure the best possible outcomes for our patients.

Do I need a referral to see a physiotherapist?

​No, you do not need a referral to see a physiotherapist at House of Physiotherapy. You can book in privately and we are happy to work with your healthcare provider to coordinate your care regardless if you have a referral or not.
However, we do accept Health funds and Medicare referrals if you do have one. 

What should I wear to my appointment?

​We recommend wearing comfortable, loose-fitting clothing that allows for ease of movement. For example, if you are seeking treatment for a knee injury, wearing shorts would be appropriate. For a neck or shoulder injury, a singlet. Please avoid clothing that restricts movement or is too tight. 

What types of payment do you accept?

We accept a variety of payment methods, including cash, AMEX, credit/debit cards, and health insurance. We also accept Medicare referrals which can qualify for a rebate. We also offer HICAPS for easy processing of insurance claims.

What should I expect during my first visit?

​During your initial visit, your physiotherapist will conduct a thorough assessment of your condition and medical history to determine the best course of treatment. This will include a chat with you first discussing your symptoms and goals, then a physical examination, which may include range of movement testing, strength testing and any other tests we may think are necessary. Based on this information, your physiotherapist will create a customised treatment plan for you. The treatment  will include a portion of hands-on manual therapy, so please wear appropriate clothing for us to access the area of concern. 

How many treatment sessions will I need?

The number of treatment sessions required will vary based on your individual needs and the severity of your condition. Your physiotherapist will provide a recommended treatment plan during your initial assessment and will work with you to track progress and make adjustments as needed.
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